By your side. Chartered expertise. Delivering outcomes

Clients

Brokers

Visit our claims page for insurance brokers

You’re in safe hands with the Yutree claims team

When a claim occurs, you need more than an insurance policy, you need experienced people in your corner. Unlike many brokers and insurers, we have a dedicated in-house claims team that works alongside our clients and broker partners, providing expert support, clear communication and robust advocacy from first notification through to settlement.

The claims team

Anna French

Technical Claims Executive

Anna is a senior claims professional with over 20 years’ experience handling complex and high-value losses across commercial and corporate insurance. She has held roles at leading brokers including Arthur J. Gallagher, Seventeen Group and Brunel, and joined Yutree in 2026 as Technical Claims Lead. Outside work, she enjoys time outdoors with her dog.

Holly Cooper

Claims Manager

Holly began her insurance career in 2000 at AXA in Property Claims and has since gained experience across roles including Marine Underwriting. She joined Yutree in 2013, focusing on achieving the best outcomes for clients. Outside work, she is a busy mum who enjoys sport, especially Formula 1 and cricket.

James Willcox

Claims Handler

James joined Yutree in 2024 as the company’s first Claims apprentice. After completing his A-Levels, he developed customer service skills in retail and supported his father’s plumbing business. Outside work, James enjoys gaming, reading a range of genres and playing the guitar, having also completed several formal exams.

Are you a client and need to report an out of hours claim?

Very impressed with your service.

"Very impressed with your service and will send other risks over as and when. You are like a breath of fresh air, positive, friendly & fast!"

Lorraine Hallett

Routen Chaplin

I was very happy with the fast response that I got.

"Recently, I put a contractor's enquiry into Yutree Underwriting, and was very happy with the fast response that I got from the team.

As a busy broker, to get such prompt communication is really helpful and the Yutree Underwriting team were a pleasure to deal with."

Scott Winn

Vista Insurance Brokers Ltd

The service I received from Yutree was first rate.

"The service I received from Yutree was first-rate. They were keen to assist and provide competitive terms and were also responsive with any updates being provided in a timely manner.

Our enquiry wasn’t a standard one, but unlike some other insurers, Yutree were keen to offer a solution. I wouldn’t hesitate to contact them again with our next enquiry."

Simon Drew

Dallas Wilding Drew Ltd

We have found Yutree's claims services to be second to none

John Peers Ltd has worked with Yutree as a Commercial Broker for many years.

We have found their Claims Service to be second to none. As well as keeping us informed of developments during the process of the claims they have always kept on top of things by ensuring everything is dealt with efficiently.

We have no hesitation in recommending the services of Yutree Underwriting in every department from underwriting to claims servicing.

John Peers

John Peers Ltd

I cannot fault them for anything

Yutree has been looking after us for a few years now and the level of service is superb. They deal with all queries with utmost professionalism and act promptly on any request. They supported us on several claims, and I cannot fault them for anything.

Paulius Navickas

Eclipse Global